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A. Abdeen. Système de rapports d'incidents conforme aux normes ITIL pour le réseau A.S.T.R.I.D.. Mémoire d'Ingénieur Civil Informaticien, Université libre de Bruxelles, Brussels, Belgium, 2012.
@mastersthesis{Abd2012:mastersthesis,
  author = {Ahmed Abdeen},
  title = {Syst{\`e}me de rapports d'incidents conforme aux normes ITIL
           pour le r\'eseau A.S.T.R.I.D.},
  school = {Université libre de Bruxelles},
  year = {2012},
  type = {M{\'e}moire d'Ing{\'e}nieur Civil Informaticien},
  address = {Brussels, Belgium}
}

Updated: 2017-03-27