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A. Vaisman. An Introduction to Business Process Modeling. In M.-A. Aufaure and E. Zimányi, editors, Proceedings of the 2nd European Business Intelligence Summer School, eBISS 2012, number 138 in Lecture Notes in Business Information Processing, pages 29-61, Brussels, Belgium, 2013. Springer-Verlag.

@inproceedings{Vai2013:inproceedings,
  author = {Alejandro Vaisman},
  editor = {Marie-Aude Aufaure and Esteban Zimányi},
  title = {An Introduction to Business Process Modeling},
  year = {2013},
  booktitle = {Proceedings of the 2\textsuperscript{nd} European Business
               Intelligence Summer School, {eBISS 2012}},
  number = {138},
  series = {Lecture Notes in Business Information Processing},
  pages = {29--61},
  address = {Brussels, Belgium},
  publisher = {Springer-Verlag},
  doi = {http://dx.doi.org/10.1007/978-3-642-36318-4_2}
}

Updated: 2017-03-27